Viatges a Gran Cay

I wish they would bring back the amazing breakfast buffet they used to have, and it was very affordable.

A entire week stay long, never had turn down service, daily cleaning service was poor and toilet amenities were not repositionned. The acondicioner was never replaced. I requested more towels, never came. Security lockers in both doors in the room and balcony were brocken. Bed linen first night was not fresh ... Really looked usted. Although I complaint never had turn down service or better assistance. Ineficient staff, poor cleaning and horrible food and NO service. All is extremely expensive and pay taxes and resort fee for nothing. One day towels in the beach were finished! All is closed at 6pm you cannot use pool or beach later. I Will never go for vacation here.

This place was amazing!! From the restaurants to the poolside bars which I was able to watch the World Cup! The pool is huge! The views are priceless! And the rooms are really nice.

The resort is fine, crowded and a bit overpriced for what it is but overall okay. My complaint is about hotel management and security not following up with an attempted assault that happened on property. They downplayed and did not take this seriously. I filed a report and was never given any follow up.

Was surprised to learn they didn’t give my son the king bedroom I had reserved and paid for. Not did I receive a refund for the difference.