Fortuna Arena

Near the end of our stay we contacted the provider to let them know the ceiling was leaking water into our room during a storm. The water created a puddle on the floor as well as onto my daughter’s bed. My complaint and frustration is with the providers interaction. I asked for a discount, they denied this and after two separate attempts to communicate further, they ignored my text’s. I'm trying to copy/paste my text communications but this site won't accept it. I'll send you a separate email via your email complaint process.

Clean and conveniently located. The only drawback, no lift. The circular stairs were a bit much.