6/10, Acceptable
Andrew
6 d’abr. de 2026
Què li ha agradat: Personal i servei
This was my 2nd stay in the last couple months and really wanted to like the hotel because most of the staff have exceptional service, the hotel is relatively new and its conveniently located but one staff member I encountered really will deter me from staying here again because when it was check out time, 11am, I waited at the counter for
5-10minutes and no one came, so I had to go search for the front desk staff who were in the kitchen and then I made them aware that cigarette smoke was very strong on the 4th floor, enough that it was giving me asthma. In fact the night before it caused me an asthma attack at 2am, which is unaccepable under any circumstances and it seems like if the staff walks back and forth on the same floor and smells it that something should be noticed and done to prevent people from inhaling cigarette smoke or having asthma attacks. Also, the rooms look good on the surface but some the showers have problems with either the temperature gauge or shower head bracket not being securely fastened to the wall which is really a bad look for a new hotel and prevents you from knowing the water temperature and the elevator lights barely work in one of the brand new elevators, making it difficult to see inside the elevator.
Andrew
Estada de 2 nits (abr. 2026)