10/10, Excel·lent
Austin
Viatge en parella
6 de nov. de 2025
Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
I’m really glad I didn’t look at the google reviews before booking this hotel otherwise I probably wouldn’t have ended up staying there. Although we were only in the room for a few hours, we had a wonderful experience. We did get in at 3 a.m. and the second set of doors were locked at night which we’ve never experienced before but were able to get in. Carlos working at the front desk was super friendly and had wonderful customer service (especially for working the graveyard shift). The rooms were the cleanest I think I’ve ever seen a hotel room, granted, I know it’s a newer hotel but still the shower/bath were actually sparkly clean. Since we’re talking about the shower, I have to mention the water pressure is the water pressure of my dreams. That, mixed with the luxury body wash, shampoo, and conditioner made the shower experience exceptional. The rooms were spacious and the bed and pillows were very very comfortable. The breakfast was actually one of the best (free) hotel breakfasts I’ve ever had. They had so many options including pre-made cheese omelets, egg bites, waffles, fruit, individually packaged pastries as well, making it very convenient for people on the go and dining in.
I would say the only (minor) downsides were:
1. The blackout curtains doesn’t close all the way.
2. When they do nightly audits if you’re not there yet they can cancel the reservation. Ours wasn’t canceled but he did explain that it could’ve been which I think is nice to know.
Austin
Estada d’1 nit (nov. 2025)