Check-in was super easy, friendly and informative. Free coffee/cappuccino, happy hour every night with free drinks - wine, beer, water-and food- little pizzas, chips, cheese and meats. Free breakfast was very good. Room was comfortable and adequate. Shower was ok( door a little loose and shower floor a little slippery. Great location. Easy 20 minute walk to central Florence but lots of restaurants around. Outside of hotel was surrounded by trees and had a nice terrace in front. Checkout was easy, they gave us a nice bar of soap as a gift and called a cab for us Would recommend staying here.