Viatges a Filousa

Fantastic hotel, wonderful staff who are so friendly and obliging. Excellent service. Very relaxing holiday

Overall a very nice hotel . Check in was excellent and we deffinately got the wow factor when got to the room and saw we must have been upgraded and was in a swim up room. Room was a good size and nice and clean nice to get a few free drinks in the fridge . Only downside to this was after first bottle of water you had to pay for any extras and Tea and coffee didn't get refilled . Nice to get a bathrobe and slippers . Bathroom looking a little tired now but Overall pleased with the room. We was half board . Food was good and excellent choice although its a big hotel there was always plenty of tables free . The only downside to this hotel is staff . Why are the majority of staff looking fed up.and no interest in the job or their customers? Customer service needs addressing. Would also be nice to have a bottle of water daily I room tea and coffee replenished and a Iron and ironing board .

They are very helpful. Calm and patient. The room was exactly as advertised. On moment of confusion that i had, i was able to speak to them via whatsapp an we instantly fix the issue. This was really helpful as i came at 2am which was a late night arrival.

Food amazing, really large portions far too much to eat, but good problem to have. Bar staff and housekeepers particularly friendly. Pool was tranquil and not too many people. Breakfast great selection. Location is further away from town harbour than some but if you want convenience but also somewhere to get away from bustle it’s perfect. 5 min walk to great waterpark which wasn’t that busy