Viatges a Elmhurst Heights

Checking in, valet parking and staff to help with bags was very efficient. The rooms were nicely appointed and very close to the Austin scene. We were there for at concert at the Moody Center. The staff was friendly and helpful. The breakfast was a wonderful buffet, with everything very fresh. We waited 20 minutes for someone to get our bags to check out and no one ever came. I would still highly recommend this hotel.

I have never been more disappointed with a stay in my life. Death by a thousand papercuts. So many tiny things that add up to a very disappointing stay. Bugs, - Cobwebs along baseboards and in lamps. Not immediately noticeable but apparent as the days went by. Ants - staring the second day we discovered ants into the bathroom and across the stovetop. We ended up having to clean, mop, vacuum bugs carcasses out of the carpet and along the counter every single day. On our vacation. Any reasonable person would be irritated with that level of infestation. Leaving leftovers on the counter while we ate resulted in an abundance of ants all across the the counter, coffee maker, knife block and stove top. I have stayed and indeed lived in Cold war era military housing that had less issues. The aesthetic here is quite cute and I see how it works for people, but the infrastructure is a nightmare. Light switches are across the room from where you enter. Hope no one low sight ever stays here, it would be dangerous. The climate control was erratic at best. I have no idea how 73 felt chilly enough to need a sweater but we were drenched in sweat at 68! Frequently the temperature displayed on the thermostat didn't correlate to our experience. Opening the oven after a preheat and then subsequently for any reason meant the smoke alarm was going to sound. Cooking was a frustrating experience between having to preclean all surfaces due to bugs. Add'l sent to host and on Google reviews

I liked the hotel, location, very clean property well maintained, but in the middle of no where. But what i did not like is that, at 10pm i was told the kitchen is closed, there is nothing to order nothing to see, and thats kind of disappointing, i get it, no one should be typically eating late, but what if you had a long day, and dont want to leave the hotel searching for food, thats not really cool, at the very least kitchen should be open till 11pm on Thursday night, and going into the weekend…so yes, although the hotel, rooms and overall a good solid 3 star hotel, but as far as amenities NO, did not deliver, if i had known Would have stayed somewhere else…