6/10, Acceptable
Brittany A.
9 d’ag. de 2025
Cleaning crew needs to be evaluated
The property was beautiful. However one of the hammocks was broken upon arrival, the hot tub had two separate errors and didnt work and had some hair flaoting in it, so it was not drained and cleaned like the email said it would be. Also our feet were black. I'm not sure the last time they mopped. We had to drive to walmart 20 minutes away to buy socks for all 6 of us so we could keep out feet clean. I did reach out to them and they offered to send the crew out but we did not want to be disturbed. They sent me the cleaning crews portal to show they marked off cleaning the tub and the floor and i sent pictures of our feet. The reply was "no one is perfect." I don't expect perfection, however with the cost one pays to be here for a week and you also showed me they lied on the portal that the mopped the floor is not a lack of perfection it was laziness. We even grabbed a paper towel, wet it, and scrubbed the floor for about 3 seconds and the towle was gross. I even sent them that picture as well. The place was beautiful and i basically lived outside the entire week listening to the waterfall reading my books. It just had me questioning the cleanliness of everything. Did they even wash the bedding? There are chairs with gross stains on them throwout the house. This is clearly a party house and not cleaned properly.
Brittany A.
Estada de 7 nits (ag. 2025)
