Viatges Eleuthera Central

Personnel désagréable particulièrement les réceptionnistes :Ashlee et Antonia , peu accueillantes , pas souriante , d’une incompétence sans nom , emplacement ok mais chère pour un service aussi médiocre clairement pas à la hauteur du standing annoncé.

A entire week stay long, never had turn down service, daily cleaning service was poor and toilet amenities were not repositionned. The acondicioner was never replaced. I requested more towels, never came. Security lockers in both doors in the room and balcony were brocken. Bed linen first night was not fresh ... Really looked usted. Although I complaint never had turn down service or better assistance. Ineficient staff, poor cleaning and horrible food and NO service. All is extremely expensive and pay taxes and resort fee for nothing. One day towels in the beach were finished! All is closed at 6pm you cannot use pool or beach later. I Will never go for vacation here.

Loved my stay, I got back today! This would be 10x better if it were an all inclusive or more incentives for the guest. We couldn’t get a refill on water or any juice in the fridge, everything was only for your first day. More restaurants!

Atlantis has always been a fantastic place for me, and this trip was no exception. I had an amazing time, but there were a few minor inconveniences. First, the old cabana’s pool was unavailable, which I had known about beforehand as they informed us and I believe gave a discount so I cannot fault them for that. Second, and really my only main issue was I booked a room at the Cove specifically because it’s adults-only, and I came to relax. Unfortunately, there was a child/infant in the room next to me or across the hall who cried the entire time. I can handle a little bit, but not when I’m staying at a property that’s supposed to be designed to avoid situations like those and this was not one or twice. It was daily at an insane volume. Despite these small issues, the staff at Atlantis was incredible. They went above and beyond to make our trip memorable and hassle-free. I’m already looking forward to returning and hopefully seeing the new pool when it’s finished.