Viatges a East Falmouth

Clean room

H

Great location ,bed was comfortable staff friendly , very quait in the building restaurants are great only thing no parking available on site and no elevator you have to walk up steps to your room.

It was an interesting place and the staff was friendly. Rooms were very tight and hard to get around in. There was no storage in the way of drawers, closets or any place for toiletries. This place would be better for limited luggage. Disappointed that every tv station was availabe except for FOXN in a place sporting a patrotic theme and a war fought for freedom of expression.

AKA Back Bay is a beautiful hotel in a fantastic location, and we thoroughly enjoyed our stay. The housekeeping lady on our floor (9th) was absolutely delightful—so warm and kind. The maintenance gentleman who helped with our in-room espresso machine was also exceptionally friendly and helpful. My three-star staff rating reflects our experience with the front desk, where the welcome was noticeably less friendly. In particular, the young woman who handled our checkout was quite rude, which was disappointing given the lovely service elsewhere. We would still happily recommend the hotel, but a warmer, more courteous front desk experience would have made our stay even better. The young woman at the front desk may benefit from some customer service training.