6/10 Normal
Kerry
Viaje en pareja
19 de abr de 2026
Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
Firstly, the food was excellent. Breakfast was lovely and the supper we had on one night was superb. However, check in was rather odd - the hotel was closed (at 5pm) so we rang the number on the door. We were greeted with….’We’re not open to the public but I’ll check you in’ - not quite a welcoming experience! We were shown to the room and then there was a comment of ‘there’s sometimes a problem with the hot water up here…but you should be ok’ - what a bizarre thing to say to new guests!
The room was dusty and smelled musty. The carpet was badly stained. The canopy over the 4 posted bed was filthy and you can see clumps of dust held in it! The wardrobe was held shut by a chair in front of it and the bathroom door handle didn’t work well. The bed was comfortable though and bedding clean.
The hotel spent more time with a closed sign on the door than open. This hotel is more like a B&B. The bar was open for short periods sometimes but the communal areas weren’t welcoming and there was no atmosphere at all. Everything needs an uplift.
Overall the stay was functional as this is the only place to stay in Dulverton but it really needs some maintenance and atmosphere. It felt real shame as the building and business has so much potential.
Kerry
Se alojó 3 noches en abril de 2026
