Viatges a Centre de Buffalo

I felt more at home at this hotel than any place I've stayed. It was beautiful. The bed was a bit harder than I like but I would still stay here again. We had a wonderful time!

Clean rooms, little less space but manageable

This was the most awful experience I’ve had at a hotel. I traveled with my two boys and were checking in late (after midnight). When we got to our assigned room, we opened the door to a man in the bedroom groaning. I immediately went back down to tell the front desk they gave me an occupied room. The attendant proceeded to call the customer in the room who claims they have a two night reservation while La Quinta thought he had one night and was supposed to have checked out earlier that day. I don’t know how a hotel lost track of who has checked in /out and which rooms are empty. It’s now around 1am and the attendant tells me there’s nothing he can do for me. I’m a woman alone with two kids with no room to stay in at 1am and there’s nothing that can be done?!!! I started calling my husband for help as well reaching out to Expedia but after about 15 minutes, the attendant figured out there is an empty room that should be for the man currently in our room. We ultimately were able to check into that room. Things were mostly fine after that but all 3 of us found the shower so disgusting none of us wanted to use it - brown peeling caulk, ceiling cracked from end to end, stained and moldy. This La Quinta is in a bad state and clearly poorly operated. I will never stay at one of these hotels again.

Needed to watch the world cup soccer match but the staff had no idea what tv channel it was on and were not very helpful