Viatges a Districte de Vitosha

Personnel très poli et l'information est exacte et utile.

Our Ac did not work very well.

We were a couple checking in, but there was only one towel and one hand towel in the bathroom. I was able to get one when I went downstairs to requested. But, had we arrived outside of the designated times we would’ve been out of luck, because there was no staff on hand. We also had one duvet comforter(sized for a double bed) and only one pillowcase with one pillow on the king size bed. In the cupboard was another pillow, but there was no extra pillowcase, and there was another double bed, sized comforter, but no duvet cover for it. I used the comforter without a duvet cover the entire trip, which I feel is somewhat unsanitary. I am just hoping that they wash the comforters in between guest. There was a daily maid Service; and a couple of times she came in and made the bed, but never provided a duvet cover for the comforter which was folded and put on the bed. Trash was emptied each day and bathroom towels were replaced, only if they were put on the floor. If they were hanging on the towel bars, they were not replaced. The refrigerator was small, but worked well (including a small freezer section). There were three of each utensil along with three plates, three bowls, 3 cups, and three glasses. Toilet paper was provided as needed throughout the stay as well as dish soap and bath soap. The air conditioner worked well for the apartment. The location was very good and very walkable to the downtown area. Overall, we were very happy with the apartment and would stay there again.