Cerca hotels a Tunbridge Wells

"I had a very good stay., the staff were very attentive,and all meals were excellent"

"My stay at the Mercure Hotel in Pembury was okay. My room was on the ground floor and adequate. The bathroom was very clean and cleaned for the three days that I stayed there. The bed was made and the room was clean daily and I have no complaints about it. The room was adequate for my needs.. The only slight grumble I have is that I did not find the staff very friendly. Sometimes there was nobody on reception at all and when I went to check out, I couldn’t see anybody around and was unable to...

"Do not stay here.!!! Rooms not been cleaned for a long while 1st room covered in dust and bathroom stinking of sewers. 2nd room covered in dust, Dried blood on bed cover and pillow cases, tiles falling off walls in bathroom. Breakfast was dreadfull did not eat beans cold, mushroom srivelled up like rubber bullets. Apparently no manager on site to deal with this still awaiting his call to arange for a full refund. Will be contacting trading standards this place shold not be open to public as is a...

"The hotel was beautiful and spacious. When we were there we ate both dinner and breakfast outside which was lovely, again looking over extensive grounds (although oddly the second tier of the garden below the main level was not well maintained at all) However the feel of the place was a bit chaotic and we heard a number of guests complaining about things which should have been easily remedied (tvs not right, AC not entirely working and so on) We had a lovely dinner but one of our servers made...

"Clean room, staff are very friendly & helpful, breakfast was amazing with lots of choices"

"The house has rooms which are let and reminded me of a hostel. The web description of what I paid for did not tally with the room I was offered. I found I had a room on the second floor with an en-suite bathroom, an air conditioning unit which was not working, but a fan which was. The bathroom was well ventilated by a Velux window. The communal areas and staircase were not smart. The room was clean and had a kettle, tea & coffee etc. Given the price relative to local hotels it was OK for value....

"A clean nice room with all the facilities we would have expected for a night out. "

"Lovely hotel great location "

"The hotel was disappointing, it is in need of updating. Our room was very old fashioned and the bathroom felt unclean .On one of the hottest days of the year there wasnt even a fan to help cope with the heat. On the positive side, all the staff we encountered were friendly and helpful, and the breakfast was nice but I dont think we would chose to stay here again ."

"Th Leicester Inn is a very old listed property and as such has some wonderful aspects giving it great character. Being old and listed also means that modern features like double glazing and air conditioning are not present and we stayed on one of the hottest days of the year. Our room was very hot but a fan was provided and we were able to have an open window. There is a good size car park at the rear of the Inn. Food and service were superb."

"Excellent shower. Good breakfast poached eggs very fresh."

"Quiet, room was spotless, bed was comfortable and staff were great!"

"Quiet room, good breakfast and friendly helpful staff. Good value for money."

"This was a fantastic stay. We just loved every detail. Gorgeous breakfast, afternoon tea, and the best hospitality."

"Fantastic location for the event i was attending. Close to local shops, pubs & cafes. The hotel staff were polite, very warm, welcoming, accommodating & friendly - a totally lovely experience. Would highly recommend to family & friends. The hotel can only accommodate able body individuals..... no wheelchair access and no facilities Re: lifts The stairs are narrow in places"