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"I would call and make sure the pool is open if thats something you were looking forward to. No warning that it was down when it was booked mere hours in advance. King jacuzzi tub is nice but drains even when plug was in."

"The hotel was overall clean and in well maintained condition. Staff was extremely friendly and helpful. Downsides: TV stations did not work and I assume it was a related to the satellite as they use dish network. Loud music above us all night into the morning, was a bit annoying."

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"I was surprised at how cheerful every single employee was--from the doorperson to the check-in/check-out desk. Always smiling and displayed a willingness to help. Ditto for the restaurant staff as well. Would definitely suggest recommending to others!"

"Fairfield Place was my first visit & i really enjoyed it. I was at the manor this time, it was nice I just liked the vibes of FF place better, also better snacks, tea etc at FF place. The bed was comfy, room was nice but the bathroom was, odd. The mirror was on the side of the sink and a large lamp was in front, just seemed like it should be switched. The closet doors have full length mirrors though so thankfully I was able to use for makeup etc. Also a hook to hang your robe and towel would be...

"I was traveling with my 91 yr mother. Everyone was very accommodating and helpful, they gave us a room right next to the elevator so she could easily get to the room with ease. Everything was wonderful."

"Place is absolutely terrible this is coming from a platinum rewards member. Not even good for a 20 minute nap couldn’t breathe while there or after i left couldn’t breathe for 3 days. Terrible and lazy staff with bad attitudes. On arrival there was a guy ranting to them about how terrible everything is and how he and his wife can’t do it anymore."