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"Mi esperiencia en el hotel fue excelente. Frankie nos ayudo muchisimo gracias absu amabilidad, preparacion y conocimento del ingles, algo puco comun en China"

"Absolute gorgeous view from the balcony. The front desk staff and kitchen staff are so friendly and helpful with guidance in zhangjiajie. My family had a wonderful trip thanks to them! "

"El hotel es excelente, el descanso fue maravillloso, instalaciones cómodas, habitación impecable, el desayuno muy variado y lo mejor de todo fue la atención de nuestra anfitriona Celina, es la mejor! Siempre nos ayudó con todo, fue muy amable, sin duda volvería y lo recomiendo "

"Alojamiento muy viejo, habitación básica sin lo mínimo necesario. No entiendo los reviews buenos de este establecimiento."

"Muy buenas vistas, hotel moderno y práctico como la ciudad en general. El inglés del personal no es muy bueno pero se entiende. La entrada está un poco escondida"

"Le persone alla reception sono stupende, sempre disponibile. Siamo arrivati tardi dopo il parco e avevamo fame però non c'era il cuoco. Ci sono messi subito e ci hanno fatto trovare del cibo(buono) in camera! 110 e lode."

"Nos guiaron y nos ayudaron muchísimo para ir a Tianmen Montain. Cómo mexicano es muy importante, gente dispuesta por la barrera de idioma además tuvieron la atención de llevarnos al aeropuerto. "

"Exceptionally friendly staff that helped me with an urgent transportation crisis. Language was less of a barrier here than any other hotel I’ve stayed at in China. "

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"The hosts at this property are wonderful. They were extremely attentive and did all our park entrance booking and reservations for us, and gave us recommended itineraries for each place, and you would not go wrong to follow their advice. "

"The host is super friendly and very attentive. She helped me a lot when I had trouble communicating with taxi drivers. She also helped me organize my itinerary and showed me the best places to visit. If I come back to China and Zhangjiajie, I would definitely stay here again. "

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"Our stay at Pandora Vista Retreat was truly exceptional. The hotel offered outstanding service, going above and beyond to accommodate all our needs. Surrounded by breathtaking views, the location was both peaceful and picturesque. Linda, our main contact before arrival, was incredibly helpful in ensuring we reached the resort safely. During our stay, Winnie, the resort staff and English translator, was always available and attentive, making sure everything ran smoothly. We couldn’t have asked...

"Excellent stay with a shopping mall next to the hotel. Plenty of food options"