Cerca hotels a Districte de Kapurthala

"Very disappointing experience at The Grand Ambassador. The staff was extremely rude and unprofessional. They don’t know how to talk to guests respectfully, and the service was terrible from start to finish. I expected basic manners and hospitality, but this hotel completely failed. I would never visit this hotel again and would not recommend it to anyone. Worst behavior by hotel staff."

"There ant in the room otherwise very good stay"

"Had a 4 night stay in March 2026 when the 2 rooms which I booked were not cleaned at all. Requested this to be done on 2 separate occasions and on both occasions not cleaned. Had to request further clean towels and toilet rolls during my stay. There were private functions on 2 of the nights and on both occasions guests returning to their rooms at approximately 2:00AM - 4:00 AM made so much noise coming back to their rooms which woke me up. Why was I not given a room away from guests according...

"Very attractive staff"

"Never come again very rude people on the management"

"A good location and good breakfast offer. Sachin who provided breakfast setvice was very efficient. Rajinder was very good in room service. Front of house was usually very efficient and professional. Made a slight error with my extension to my stay where checkout was not completed properly. I was told the bill was clear when it was not. I then got a surprise at my second checkout with a bill presented for the mini bar from the first booking, which I was told the bill was clear for. Towels are...

"Pool out of order Leaking in the room Loud music until late , couldn’t sleep"

"All was good"