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"Unfortunately, my experience at this Hyatt was extremely disappointing. I expected much better customer service from the Hyatt brand. During check-in, we were given incorrect pricing that would have resulted in us paying over $200 more than expected. The parking fees were also not clearly explained, which created even more confusion. However, the most upsetting part was the treatment we received from the front-desk employee. She was rude, dismissive, and hostile while we were simply trying to...

"ok"

"Everything was good and easy to check in , the room was really clean and big , thank you"

"The carpet had a wet carpet odor in my room and there was a big fan to dry the carpet in a nearby hallway which ran all night. I hope they will run this drying at day time."

"Front desk receptionist , Angelina was very welcoming and pleasant ."

"Great staff and amazing location"

"Nice stay"

"Great customer service"

"I booked this place for only one night sleep arrived @11 pm and left 8 am the following morning. The bed sheets were stain in both beds . The room smelled horrible. The ac did not work and sounded like it was gonna blow . I requested to the manager in service to change rooms and he said they were booked . I do not usually take time to leave reviews but I really think the hotel management needs to do a better job. I am very relax person and taking my time to leave this review because I believe it...

"Decent place but having a virtual assistant is difficult especially when multiple people are trying to check in ."

"Super close to FSU and room was really clean"

"Great place to stay!"

"What a gem! Great hotel in a great location. Super amazing staff. Clean and comfortable!"