8/10, Bo
Jean
Viatge en grup
17 de set. de 2025
Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
The room was lovely although we requested a balcony room ( as we are smokers) this was dented us. There was a,smoking terrace but this was locked from 8pm to 8am, so at any other time, we had to go from the 2nd floor to the street area to smoke.
The breakfast was lovely with lots of choice.
On our last evening we asked the man at the front desk to book is a taxi to the station for 5.45am the following day . He said we were too late , but he'd try to message them. We said we seeded a confirmation às otherwise we'd have to leave 30 minutes earlier to walk up the steep hill with luggage. He said we should have booked it before 7pm, even though we'd spoken about this a few nights earlier. I asked why we weren't informed if this and his attitude became very challenging abd he said it wasn't his problem, it was ours. There was then some confusion over paying for our stay, and he slammed his paperwork down and was shouting and swearing in Italian, tho the swear words were unmistakable. At this point we had to walk outside to diffuse the situation. He did eventually book us a cab for the following morning, but failed to tell us we would have to pay double for a reservation, so we had to then pay 20 euros for a 4 minute ride .
The rest of the staff were so friendly and heloful, and couldn't do enough to make our stay comfortable
Jean
Estada de 4 nits (set. 2025)
