8/10, Bo
Taya L., Champaign, Illinois
12 de set. de 2025
I want to preface this with a compliment .. The space was great. Bright clean simple design . No clutter . Easy safe entry . Gated parking spot. The management was a mess , from pre arrival deposit payment process where their website was useless I finally had to call to make the deposit, to the return of deposit. There were only 2 towels for 4 people for a 12 day stay. Three days later housekeeping showed up. They gave me their number so mid stay I arranged a cleaning and paid directly . 8 days after leaving still no returned deposit refund. Then I got 432.71 back with no explanation of charges . This did not match the cleaning fee we paid so vrbo resolved the issue directly with me really fast but it was an annoying thing . The communication thru text on vrbo during our stay was 24 hrs at best . Pmi big tex management was very disorganized. But IT WAS A LOVELY COMFY CLEAN SPACE.
Taya L.
Estada de 13 nits (ag. 2025)