The Retreat | Crackenback | Couples escape | Cosy!

Welcome to The Retreat, your ultimate holiday escape in the heart of the Snowy Mountains, where comfort and tranquillity meet effortless convenience.

Step inside to find a contemporary space designed with relaxation in mind. The fully equipped kitchen features sleek granite benchtops and modern appliances, perfect for preparing easy home-cooked meals. Prefer dining out? Local favourites like Crackenback Farmhouse and Wildbrumby Distillery are just minutes away for a true taste of the region.

In the bedroom, a plush king bed and flat-screen TV offer the ideal retreat after a day outdoors, while the luxe bathroom with its rainfall shower delivers a spa-like experience. The living area invites you to wind down with a smart TV, comfortable lounge, and space to enjoy a quiet evening in. The dining table comfortably seats four, and the full laundry adds extra convenience for longer stays.

For adventurers, the secure lock-up garage ensures all your gear, from skis to bikes, is safely stored. Underfloor heating, double-glazed windows, and split-system air conditioning keep you comfortable in any season, while premium linens and thoughtful touches make packing light a breeze.

During your stay, you`ll have free access to a host of seasonal resort activities, including:

• Golf
• Archery
• Trampolines
• Indoor heated pool and sauna
• Gymnasium and fitness track
• Canoeing and paddleboarding
• Tennis courts
• Children’s playground
• Disc golf
• Mountain bike tracks

For a touch of luxury, indulge in additional paid services like the on-site spa and wellness centre, yoga sessions, fly-fishing lessons, and mountain bike rentals. In winter, ski hire is available on-site, making it a breeze to hit the slopes. A restaurant and general store within the resort ensure you have everything you need for a comfortable stay.

The Retreat is the perfect base for a peaceful getaway, where you can relax and make lasting memories in a magical mountain setting.

Important Information:

• Private Accommodation: Please note, The Retreat is privately managed, and therefore does not offer hotel-style services like on-site housekeeping or replenishments of items such as pillows, blankets, or TVs. If you require these services, we recommend booking a hotel instead.

• Check-In Time: Check-in is after 4pm, and unfortunately, we cannot accommodate early arrivals. If this is unsuitable, we kindly ask you to consider alternative accommodation.

• Travel Insurance: We strongly recommend purchasing travel insurance, even for domestic holidays. Travel insurance can cover a range of issues, including trip cancellations, lost luggage, medical expenses, and unforeseen disruptions like COVID-19 amendments. It`s a valuable way to protect yourself during your adventures.

Come and experience the warmth of The Retreat, where nature and comfort go hand in hand.
RENTAL AGREEMENT

1. Agreement
You must agree to these terms before making a booking.
This Rental Agreement (Agreement) becomes binding upon booking.
Breach of the conditions within this Agreement is grounds for termination of the booking and the Rental Party will be required to vacate the Property immediately.

2. Booking
The “Booking” is a record of information and contains guest details, booking dates, costs, and other information. The Booking may be stored by a third-party online travel agency (OTA) or by Alpine Property Management Pty Ltd (Property Manager).
Bookings are made through an OTA, such as Airbnb, or directly through the Property Manager via telephone, email, or website.

3. Parties
This Agreement is made between:
the person(s) making the Booking, hereafter referred to as “Guest”, and the Home Owner hereafter referred to as “Host”.
The “Rental Party” is comprised of the Guest and the persons indicated in the Booking (Members). Only those specified in the Booking are considered Members of the Rental Party, all other persons are considered “Unauthorised Guests”.
The Guest is responsible for ensuring that every Member of the Rental Party is recorded in the Booking.
Unauthorised Guests are not permitted to stay overnight or sleep at the property.
The total amount of people in the Rental Party will not exceed that outlined in the Booking.
The Guest agrees to be solely responsible for their own actions and any actions of Members of the Rental Party.

4. Property Manager
The Host receives some assistance from a Property Manager for some elements of the Booking, such as cleaning and communication with the Rental Party. All enquiries regarding the property should be directed to the Property Manager `Alpine Property Management`.

5. Property
The property address is provided in the Booking (the “Property”).
For the purposes of this Agreement, the Property includes the building itself, along with all fixtures and furnishings within the building or on the property grounds.

6. Rental Period
The check-in and check-out days are those indicated in the Booking.
The “Rental Period” begins at 4:00PM on the check-in day and ends at 10:00AM on the check-out day of the Booking.

7. Costs
The nightly rate, other fees and charges, and security deposit are set out in the Booking.

8. Security Deposit

A security deposit of $500 is required for all bookings.

The security deposit is processed as a pre-authorisation (hold) on the Guest’s nominated credit card on the day of arrival. This is not a charge and no funds are withdrawn at that time.

The Guest is responsible for ensuring that sufficient available funds are present on the nominated credit card at the time of pre-authorisation. Failure to provide a valid pre-authorisation may result in cancellation of the Booking or denial of access to the Property.

The pre-authorisation may be released or expire following departure. The release or expiry of the pre-authorisation does not constitute confirmation that the Property has been left without damage, does not indicate that a post-stay inspection has been completed, and does not release the Guest from any liability arising under this Agreement.

The Guest remains responsible for any damage, loss, missing items, additional cleaning, or other reasonable costs properly payable under this Agreement that arise from the Rental Party’s occupation or use of the Property, including where those costs are identified after departure or after the security deposit or pre-authorisation has been released or expired.

Where such costs are incurred, the Host and/or Property Manager may claim against the security deposit and may recover any additional amount exceeding the security deposit.

The Guest expressly authorises Alpine Property Management Pty Ltd, acting as Property Manager and collection agent for the Host, to charge the credit card or other payment method provided in connection with the Booking for reasonable and substantiated amounts properly payable under this Agreement, including amounts identified following departure. This authority continues after the Rental Period ends and after the release or expiry of any security deposit or pre-authorisation.

Where reasonably practicable, the Property Manager will provide the Guest with reasonable details of the amount and basis of any post-departure charge before processing it.

Nothing in this clause makes the Guest responsible for general wear and tear.

9. Termination
The Rental Party will vacate the premises at the expiration time of the Rental Period.
The Host and Property Manager has the right to inspect the premises at any time. Should the Rental Party violate any of the terms of this Agreement, the Booking will be terminated immediately in accordance with the law. The Rental Party waives all rights to process if they fail to vacate the premises upon termination of the Booking.

10. Damage and Cleaning
The Rental Party will use the premises only in a careful and lawful manner.
The Rental Party will leave the premises in clean and undamaged condition.
The Guest will immediately notify the Property Manager of any damage to the property.
The Guest will pay for any cleaning required after their stay and for any repairs for damage occurring to the Property during the Rental Period.
The Guest agrees that the Host will be entitled to remuneration for any costs associated with cleaning or repairs for damage caused by the Rental Party without constraint.

11. Rubbish
The Rental Party will appropriately dispose of all waste generated during the Rental Period as directed in the Booking

12. Pets
No animals or pets of any kind will be brought onto the Property.

13. Parking
Parking is only allowed as directed in the Booking.

14. Subletting
The Property will not be sublet.

15. Quiet Enjoyment
The Rental Party will behave in a civilised manner and respect the rights of the surrounding property owners and/or guests.
The Rental Party will not create noise or disturbances likely to disturb or annoy the surrounding property owners and/or guests.
Quiet hours are between 9PM and 8AM every day.

16. Emergency
For medical or fire emergency dial 000, for all other issues contact the Property Manager.

17. Smoking
Smoking is not allowed inside the Property.
All cigarette butts and ash will be disposed of in an appropriate receptacle.

18. Liability
Members of the Rental Party hereby indemnify and hold harmless the Host and Property Manager against any and all claims of personal injury or property damage or loss arising from use of the Property regardless of the nature of the accident, injury or loss.
Members of the Rental Party expressly recognise that any insurance for property damage or loss which the Host and/or Property Manager may maintain on the Property does not cover the personal property of Members of the Rental Party or other Unauthorised Guests.
Members of the Rental Party are advised to purchase their own insurance.

19. Rental Deposit
The Host can retain any costs associated with cleaning or damage from the Rental Deposit at their discretion.

20. Attorney’s Fees