6/10
The hotel is clean, simple, with all the necessary amenities provided. However, I would not classify it as a true 4-star hotel. Pros:
Cleanliness: well-maintained.
Amenities: Basic amenities are available, though nothing exceptional.
Rooftop Area: The rooftop offers a beautiful view of the mountains, and the bar staff were extremely helpful and friendly.
Location: While not in the downtown area, the hotel is within a 20-minute walk to the boat terminal, and the distance is manageable. There is also a large supermarket just five minutes away, which is convenient for picking up anything missing from the room.
Cons:
Staff Knowledge: The front desk staff were not knowledgeable about local activities, tours, or attractions. There were no brochures, flyers, or helpful recommendations for tourists. Even basic information about the local theater was unavailable.
Room Comfort: The walls are very thin; I had to sleep with earplugs every night due to noise from other guests and furniture movement above. If a neighbor smoked on their balcony, the smell easily entered my room.
Amenities for Price: For $320 per night, I expected more. There was no complimentary water (charged 2.9 EUR per bottle on the second day), and bathrobes were only available for an extra 10 EUR. The refrigerator barely worked, and there was no ice available.
Breakfast: The breakfast was very basic and unremarkable. The coffee machine produced mediocre coffee.Service: The front desk staff were not helpful with plannin
jelena
Estada de 5 nits (maig 2025)