2/10
Unfortunately, we are currently residing at the Intown Suites hotel located on Two Notch Road, as we await the closing of our new home. I must emphasize that our experience at this establishment has been nothing short of traumatic. We have been staying here since May 28, 2025, and are scheduled to close on our home this coming Wednesday, June 18, 2025, which is a welcome relief. The hotel's environment is extremely unpleasant, with evident drug activity, solicitation, and excessive noise from the people above our room on the 2nd floor. Furthermore, we have been experiencing issues with our toilet, which has been non-functional for a week. Despite maintenance efforts, including the purchase of a plunger, the issue persists. We were informed that a plumber would visit on Monday, but apparently, they arrived yesterday without resolving the issue, which is affecting both the first and second floors. It is alarming to note that the hotel has only one maintenance person and one housekeeper. Upon arrival, guests are provided with a set of sheets and towels, which become their property after use. However, during our first week, the housekeeper failed to tidy our room due to an overwhelming number of check-outs. We pay weekly, but consistently experience issues with room access after payment, with the excuse being that the system may not have reflected our payment promptly. I strongly advise against staying at this hotel.
James
Estada de 14 nits (maig 2025)