6/10, Acceptable
Fiona
Viatge en parella, Viatge amb animals de companyia
12 de maig de 2025
Què li ha agradat: Personal i servei
Què no li ha agradat: Neteja
We cannot fault the service received. All the staff we encountered were so welcoming and helpful. They made us feel like nothing was too much trouble. It was lovely.
Same cannot be said for our room. Pubic hairs in the bath, dirty grouting in the shower, dust filled radiators, questionable marks behind the bin in the bathroom (we didn’t investigate!), water marks on the bathroom door, frame and radiator. We really weren’t sure when it was last cleaned. The bedroom walls were stained and chipped, dirty marks around the light switch, stain on duvet or duvet cover, again we didn’t investigate closely, we were just too tired, dog hairs on the carpet and doormat. It felt dirty, it looked dirty, I couldn’t bring myself to walk bare foot and neither of us showered.
It’s such a shame that the room was in such bad need of a thorough clean and redecoration, and the ground around it needing a good weed/tidy, because the pub itself was spotless, the breakfast amazing and we couldn’t ask more from the staff. We had to give a really low rating because of the room which was the whole reason we were there.
Fiona
Estada d’1 nit (maig 2025)