Ciudad Encantada

Very clean, rooms appeared to be recently upgraded. Enough space. I appreciated a small table and chairs. Refrigerator, coffee and tea set in room was great. Convenient to many restaurants, shopping, places to explore. Staff available if I needed anything. Staff fluent in English. Could not use elevator in late evening on my last night returning from dinner, it was ok in morning.

The room was well-appointed and the fully-tiled bathroom was beautiful—with a double sink, a large and fast-filling tub with separate controls for overhead shower and hose heads, plus separate WC with a bidet. Views of Gran Via from the dining room were amazing and the views from the terraces were beyond amazing. There is a small bar at the terrace level with three or four separate comfortable indoor spaces for afternoon coffee or cocktails if the terraces are too chilly. Central location is busy (think Times Square, with iconic Schweppes building as the Jumbotron) with super-easy access to multiple (3?) Metro lines. The staff was very friendly and accommodating. We would highly recommend this hotel!!

Todo excelente, cuarto muy amplio y cómodo, servicio muy atento.