"Hassle free and clear instructions on checking in."

"The room/apartment was basically a bedsit in a HMO in an unsafe, dangerous area of the city. Immediately above a dodgy takeaway. Mouldy shower, kids stickers all over the furniture, outdated and not remotely like the pictures. The photos in the listing are not for this property which should be made explicitly clear. The door for the bedsit had a 1inch gap underneath and we did not feel safe leaving our valuables in there whilst we went out. All sorts of unsavoury people hanging around the ...

"Q was immaculate, the room was finished to a very high standard, you get a very warm welcome from the owners an it would appear that nothing is too much trouble for them. Overall a very positive experience and we will definitely stay again."

"Friendly hostess "

"All good, nice pub as well"

"Left a message cancelling my room on the afternoon of my booking. I tried calling and they didn't answer the phone as they also didn't to Hotels.com. Had to book another hotel at very late notice which was more expensive. "