When we ordered this house, it looked very nice comparing to the price in the pictures, but remember, pictures can lie, and indeed they did here.
Mario was very nice before we paid the full amount, and was very fast to reply on messages in vrbo.
We arrived to the house in Cerveteri Italy, and at first sight we could see that it was far from the pictures he use as advertisement, and there was already another family in the house, something Mario never mentioned anything about, and i wrote to him before we ordered this house, that i will come with 5 small dogs (french bulldogs), he never mentioned that there would be other guests at the property i should be aware off, and nothing in advertisement about shared garden.
We arrived and packed out, the other family said that they were leaving the day after, i thought that's okay that is not something i will complain about, but 2 days after the other family left, another german couple moved in.
I wrote to Mario and said that he never mentioned anything about the possibility, that another family also will live right next door, and that it was a shared garden.
With 5 small dogs, and other people running around on the property, my vacation was destroyed, i had to "build" a fence of sun chairs, so my dogs would not bark at the other guests.
When i complain about this situation, Mario got really rude, and was talking about that i had broke the contract, by using the water hose and building a fence out of sun chairs.
As i explained to Mario, that i was using the water hose to clean the terrasse from the previous guests, because it was full of sand, dirt, ants, and fall downs from the pine trees.
I explained to Mario that the nabo dogs was barking until half past to in the night every night, and my dogs also barks when the nabo dogs bark constantly.
I also explained to Mario that the pictures he uses for advertisement for this house, is false advertisement, and that it was not okay to treat his paying customers like this.
1. The airconditioning did not work in living room.
2. Old Urine from previous guests in the grout in front of the toilet.
3. If you are 180 cm or above, you get the pleasure of taking a bath on your knees.
4. 4 chairs out of 6 was there a big hole in, coved up with pillows.
5. Rats in the garden, my dogs was constantly chasing Rats.
6. Having the pleasure of Mario's wife walking right in the garden 3 mornings in a row, without any notifications at all suddenly she just came...
:-(
