Troba hotels a Centre d'Arts Penfield, Rochester i rodalia a partir de 71 €

"Expedia sold me a room that was not available at the hotel the pictures were deceiving and the room was more expensive compared to the room i was given. The hotel did not know what room my expedia reservation was for. Literally had no other option for my handicapped mother. The hotel did give me a room with 2 beds vs the room with 1 bed for a reservation for 3 people. The hotel suggested i contact Expedia and they would support a refund but without notice I didn't have any other last minute...

"No chargers for electronics - was shocked. And breakfast has been complimentary for any other hotel I have been in."

"Nice big clean room. The breakfast was very good too."

"It was better than expected and offered great value for money. I was pleased with the front desk service, and the breakfast was extensive; the staff in charge of breakfast were fantastic, promptly replenishing any items that ran low. It was a pleasant stay"

"Stayed in the most expensive Suite, overall a very poor experience-will not stay again. Pros: - quick, easy checkin and checkout - breakfast buffet was actually good - lobby coffee available 24/7 and actually pretty good - very convenient location for shopping and restaurants Cons: - Room was filthy and outdated - housekeeping only came once during a 5-day stay and didn’t even change the sheets - shower had barely any water pressure - shower floor so slippery that my wife and I both fell...

"Loved it! Clean. Welcoming ! Will visit again"

"Loved the room Pool needed some care Very cloudy"

"The property was clean. Beds are"

"Lisa at the front desk was very friendly and pleasant to chat/interact with, especially given my arrival at the property around 1:00 AM local time. She was super helpful and exceptionally clear in the instructions provided at check-in. The property itself is brand new, and the rooms are comfortable and well-appointed. My only complaint is that the body soap in the shower dispenser was depleted, and shower water splashed all over the bathroom floor. Plus, hotel parking was slightly limited in the...

"Excellent"

"This was my first experience with any B&B. It was excellent! I do plan on rebooking the next time."

"There needs to be upgrades made. Having resort fees should d waived too when your outdoor poor isn’t available due to maintenance. Fire pit needs to he fixed- all you smell is gas and basically no flame. We let the front desk know.. first night and still was not then care if all weekend."

"The staff at the front desk were all amazing and very friendly and helpful. I liked having coffee or tea available any time of the day and night. I was very disappointed in the fact that they didn't have enough staff to clean the room. After the first day they said I had to request it. (Which every other hotel I stayed at was automatic, so I was surprised about that.) They assured me the next day it would be cleaned. Well, when I got to my room at 5:00pm after being out all day it hadn't...

"Bathroom tub was clogged. No one was present at the front desk to inform about it."

"Stayed for the comedy show this weekend and it was perfect for a solo trip. Staff was great and the room was clean and well supplied. Will definitely stay here again if I’m ever up again"

"The showers we old and rusty. They need an update."