Centre Comercial Santa Rosa Plaza

The room was clean and large, and the bed was very comfortable. Two things I'd comment on -- one that the hotel can do something about, and one they can't: 1) the view toward the Bay from my room would have been tremendous, but the windows were so dirty I could barely see through them. And 2) there is quite a bit of street noise. I used a white noise app so that I could sleep, and that helped. The breakfast is generous and the food is good. The woodwork in the room was a little tired, especially in the bathroom. Overall this was a good value and a good location for what I needed.

Room very clean. Walk to it long (we were in the furthest room from the lobby on the third floor). Hallways where the room was were a bit beat up. Not the first time I booked thru Expedia or other third party site and was relegated to the furthest, least updated part of the hotel. Breakfast was good but chaotic. Can’t comment on the pool. Too cool this time of year. There are gas fire pits in front but were taken every night we were there. Not sure how to reserve/get one. Location excellent. Lots of bus stops near by and pier 39 maybe 5 minute walk tops.

Front desk staff member Charles was a welcome reception when entering and went above and beyond to ensure we had everything we needed for the duration of our stay. It was a beautiful and clean hotel that exceeded our expectations.