Celler Turasan

This is our second visit to Cappadocia First visit was amazing that’s why we loved the area and decided to go again. The staff were nice and helpful. Despite the fact that the hotel location is far, and somehow overpriced we picked it cause of its amenities (spa, outdoor and indoor pool )buyer were so disappointed that indoor pool was closed and outdoor pool was not clean plus whenever we try to schedule the spa we were told that they only take one guest at a time in the whole facility and that means we can’t use the suna or Steam room cause they are always busy, Although during our 2 night stay the hotel looked empty even the breakfast buffet was canceled since there were not enough people in the hotel The room was spacious and clean but no view what so ever, the noise from the road was a little disturbing at night. Somehow disappointing

Dört kişilik bir oda tutmuştuk ancak yatakların birisi arızalı bir çekyattı. Kaldığımız sürede havuzu neredeyse hiç kullanamadık. Havuz hem küçük hem de o küçük havuzda yüzme dersi veren birileri var ve davranışları çok kaba. Çocuklu aileler giderken bu ayrıntıyı göz önünde bulundurmalı. Islak zeminlerde havlu gibi çok temel ihtiyaçlar dile getirilmesine rağmen karşılanmıyor. Personelin geneli ne yazık ki hizmet konusunda yeterli değiller. Çalışan ve hizmet alan yabancı insan sayısı çok fazla. Beş yıldız kalitesinden genel olarak bir hayli uzaktı. Tekrar kalmayı ne yazık ki düşünmeyiz...