Celler Ben Zimra

Overall a very nice stay at this hotel. I am new to Rome so it is difficult to say what the standard usually is but this hotel is in a quiet and safe part of town but still withing walking distance of very nice restaurants (Osteria Urbana is great!) and the Bologna Metro station. We decided to walk to the Colosseum which took us 45 minutes going past the Fontana di trevi. The view from the patio is very beautiful with lush vegetation and quite a few green parrots to keep one looking ever towards the sky. The breakfast buffet is OK, nothing spectacular but there is a wide range of alternatives. Staff is very helpful and always on hand and we enjoyed every interaction with them as they are so kind and warm. One negative for us was the lack of free bottled water which I do think should be standard in an hotel but that is perhaps just a personal thing for us.

Our first surprise was a RESORT FEE that we are charged before the check in. Yep, a resort fee. For what?? Then two mini pillows on your king bed. We asked for more and got only two more. Then, you only get one bottle of water per stay. Yep, one 10 cent bottle of water per stay, but remember that RESORT FEE? The breakfast is good, but don’t go to the place by the elevator. The room is like a grade school cafeteria situation. Go to the one by the bar. The location is great, but these surprises for a high end NYC hotel were disappointing.