Cayo Rocós

Don’t stay at this hotel. They baited and switched the hotel room to an oceanfront room, which usually should be lovely; however in this case it was horrific. Hundreds of people are outside with many boom boxes playing music loudly. The music played until 4am. The shower was broken and the air conditioning didn’t work. They told us they couldn’t move us and would not refund my money. We called around the island and there was no availability. The next day, my husband begged them to move us and they did. The second room was a small cement style room and very dirty. The plumbing was not working and the room smelled of sewer. We begged for another switch but were told no. At least the air conditioning worked in this room. I brought my entire family to this hell hole and want to warn you never to go here. The staff at the pool were stealing alcohol and playing music loudly. They cleaned the garbage bins by dumping them next to the pool. It was dirty and disgusting.

Pagar vista al mar es un robo, la vista es totalmente diferente a lo que muestran en fotos, lo que ves es una construcción y el mar muy pero muy lejos, había insectos en el cuarto y el internet nunca funcionó, y el televisor no tenía canales nacionales, ósea no tenían cable, un hotel muy costoso con muy mal servicio, dijeron que lo iban a arreglar y nunca lo arreglaron, no pierdas tu dinero en este hotel de tan mal servicio.