Castell de Caneva

Avoid staying here unless you want your nude pictures available online. The bathroom rolling shutter in our room was broken and to make matters worse the accommodation will not answer our numerous calls (from me and Hotels.com support) to ask for help. We ended up not being able to shower as our bathroom window completely exposed us to the nearby buildings. Even in the next day when I notified the staff and asked to speak with the manager, they told me that they cannot reach the manager on a Sunday and that she will contact me on Monday. Another lie as the manager never contacted me. I even sent them an email that they of course ignored. They are completely unprofessional, I would strongly suggest booking somewhere else, if anything goes even slightly wrong you will be on your own.

Superbe hôtel, belles prestations et personnel très aimable