Hoteles cerca de Bosque de Kanawha - Charleston

"Our room was clean on the surface but we turned the lights off before we turned the sheets down. When I woke the next morning the sheets had not been changed. they had a large stain where someone had urinated. I was extremely upset. We took a picture and I went to the desk and showed it. They were apologetic and sent someone to change both beds. We come to Charleston, WV several times a year to visit our grandchild. The location of your hotel is great for us but we will probably not stay there...

"As soon as I checked in, I was met by Saffronia who was cheerful and very welcoming. She explained the amenities available and got me right on my way to my room. Very clean, more than I expected and perfect after being on the road all day. Big rooms, clean, and a friendly staff. And the breakfast was excellent."

"Todo bien lo único que el desayuno debería estar hasta las 10"

"Limpieza"

"Personal de primera."

"Buena ubicación y comodidad para estacionar. Recepcionista desagradable, poco amigable para atender. La habitación bastante limpia y cómoda. Lo peor fue el desayuno, no estaba incluido, obligadamente hay que comprarlo en un starbucks que lo cierran a las 10 am. Y la mujer que nos atendió en el Sturbucks fue horrible. Muy poco amigable, como desagradada de atendernos. En general yo diría que las instalaciones son adecuadas pero la atención fue pésima."

"La atención al cliente fue buena , pero el elevador huele mal todo el tiempo , las sillas del restaurante están sucias , algunas cosas tienen que ser renovadas "

"Limpieza y comodidad de las habitaciones y personal muy amable "

"The location is just amazing, it´s nearby a place to eat and it has a great view of the river"

"The hotel is an older building, but is very conveniently located in Charleston West Virginia. The rooms are very clean. The front desk staff are wonderful and the morning breakfast is better than any other hotel I’ve ever stayed and that’s a no joke."

"Un hotel en excelentes condiciones y las personas muy amable y disponibilidad para ayudar siempre "

"Muy buenas instalaciones "

"The room provided was filthy. There was urine stains on the floor in the bathroom. Only 2 bath towels provided for 2 adults and 2 children. No hand or face towels. The front desk was contacted and they provided another room which was satisfactory. "

"Super bellas personas las de el lobby. Volveria a dormir allá. Le doy 0 porque no tenían crema para café. "