8/10, Bo
Karen
Viatge en grup
13 de març de 2026
My room had remnants of the last guests. It was disgusting. Complained at desk and she went to get housecleaning but they were unavailable. I didn’t have much time to wait as I was staying here for business. I went back to my room and asked a housecleaning woman with a cart if she could help me. She explained my room wasn’t on her list for that day. As her cart was right in front of my door I asked her to help. She did go in and clean up the offense but a change of room was never offered. I was in a handicapped room and the lock didn’t work. I complained a few times but never when maintenance was available. The staff at desk were very nice. Why things were handled so poorly is beyond me.
Karen
Estada de 3 nits (març 2026)


























