2/10, Horrible
Darren
22 de nov. de 2025
There was nothing wrong with the room itself but the double doors outside my room didn’t close slowly, instead closing with a loud bang. This was a few feet from my head and I was woke up countless times by people using said double doors. In the morning I was incredibly tired and asked if I could extend my check out time because I so desperately needed sleep. The staff were entirely unsympathetic and disinterested. I was told that it would be £10 per hour to stay. That price is nothing short of disgusting. I paid £44 for the night! I ended up paying for 1 extra hour and cancelling my booking I had there over Christmas (23rd-26th) and have instead opted to stay at the premier in Solihull town centre. I’m seriously disgusted by my stay at the regency hotel. I’ve stayed there before with no issues. But the customer service I received on this occasion was poor at best. Not happy 1/10
Darren
Estada d’1 nit (nov. 2025)





































