"We booked a family room but since there was overbooking, we could not get that. As a solution, they gave us 2 rooms next to each other, and it was a nice gesture. However, fridge in the room was not working and we could only understand that next morning when the bottle of our medicine was still warm. Since it was a sunday, they could not get the fridge fixed but offered to keep the medicine at theirs. Room service was tidying up the room everyday but the room was still full of dust. On the...