Viatges Illa Basse-Terre

Chambre pas propre, payé le double par rapport à mes collègues Wifi impossible en chambre Queue au petit déjeuner pour avoir un œuf au plat ou omelette Sur 21 jours une seule bouteille d’eau offerte Impossible d’avoir un verre correct au bar Caution très cher pour avoir une serviette Place de parking complet Enfin j ai déjà vu des 1 étoile en mieux en comparaison.

Der Pool könnte etwas größer sein. Trotzdem reicht er aus. Whirlpool ist eine schöne Abwechslung. Tolle Aufteilung mit Küche, Ess und Wohnbereich einerseiits, sowie 3 Poolhäusern. 2 dacon sind mit einer Verbindungstür verbunden.

Nice facilities. Service could be better, as Toubana charges a hefty cut when deilievering services such as taxi (double the price) and rental car (also double the price).

Petite piscine, tarifs surfaits, pas de coin cuisine. Terrasse ok, clim ok, TV et wifi laissant à désirer. Ne vaut pas le prix payé.

Pros: * super friendly staff * good location Cons: * no restaurant - the hotel emailed us 6 times before our stay. Not a single time did they let us know their cook had quit so they closed the restaurant. This was one of the reasons we had picked this hotel. * no AC - the air conditioner wasn't working in our room with 90F weather. As it blew hot air, I turned it off and asked them to fix it. So insulting, they told me it worked, I just had to find the remote and turn it on! So I called them again, day 2 of no AC. Then they realized it wasn't working. They said it'd take a week for someone to come fix it, so I was lucky there was a small AC in the entrance of the room, I just had to blast it super cool so some cold air could come to the bedroom. After 5 days I was offered to switch room, a little late as we were about to leave. * no basic toiletry - no big deal, but beware you need to being your own shampoo and hair conditioner. Can't remember last time I stayed at a hotel that did not provide these basic toiletries. * clean your own dishes - with the restaurant shut down, at least there was a small kitchenette. But... not only don't they do the dishes, if you don't wash your own dishes, they charge you 50 euros for it! At a 4 star hotel with no restaurant?!? * from day 1 I tried to book a pedicure. Took 3 days to get an answer, which was not possible. This place is ridiculous and not worth its 4 stars. The kindness of the staff saves it from a 1 star review!