6/10
The property is like a Deluxe "Lodge style" accomodation - beautiful common areas with doors leading off. Our room (D6) was one with own kitchenette and small lounge and bedrooms for family of 5. The sofa lounge was uncomfortable and stained so hidden by blankets . We required this as a bed for our son who ended up in our bed. You could feel the springs in the main bed mattress otherwise everything else was good.
Checking in was a bit off putting as we opted to pay at property and arrived at 5.30 only to be told through the door buzzer contactless check in was arranged and a key was put through a security latch. we found the property address but was confused if we could park in driveway or on street parking or if was the accomodation we booked ,you can see into the property and looked like the image in main pic of Flatbush marketing which wasnt what we booked. Wasnt until we let ourselves in we realised the setup. Alot could of been explained if were allowed to check in person. The property then charged a 2.5% card processing fee for contactless check in (which we didnt want) We never saw a $50 bond deposit mentioned when booking but charge held. we msg the property about this and was just told its as per booking policy and if we had an issue contact expedia.
Overall it is a nice property just not what we expected with a few miscommunications/charges which could of been avoided. We were already flustered driving through the city with Narrow streets to arrive.
Melissa
Estada d’1 nit (maig 2025)