Troba hotels a Jardins Botànics del Parc Anderson, Townsville i rodalia a partir de 48 €

"Hair in shower and hand basin blocking up drain and hair on tiles and mould on door frame into bathroom Little fridge freezer needs wiping out Reception was excellent very friendly and so welcoming It was honestly the best welcoming I have ever felt Would definitely highly recommend and will be going back Absolutely 100%"

"Did not use pool"

"Had to wait for the room to finish being serviced before we could enter - 1/2 hour. No milk in the fridge, had to fetch it myself. the directional blades of the air conditioner were broken and missing. The light fitting over the single bed was missing, just a sharp piece of metal sticking out of the bedhead. The catch on the shower door was not sealing and the floor became awash."

"Staff always friendly n polite. Room clean n tidy, breakfast was good."

"parking ok no kitchen facilities at all. no biscuits. "

"👍 Very enjoyable "

"All good conditions "

"Excellent accom. Great pool. And workout facility. Breakfast restaurant was very nice. "

"The location was great . The bed was the worst bed I have ever slept on avoid level 2 room 8 . It was as hard as a rock , perhaps reception could have mattress toppers on hand should you need it which would have made all the difference from a good stay to a great stay . "

"Room tidy, but very small. Good location, close to lots of restaurants and pubs. Good parking if you have a car. Staff were amazing. Especially the manager. Our bathroom probably needed a deep clean. We had shower moths buzzing around which was a bit yucky. Also a few marks in the grout maybe. I’ve attached pictures. Housekeeping comes quite late, our room wasn’t done at 3:30pm. They did knock on our door to see if we needed anything though. "

"The room and bathroom is very clean. Great location ,just Walking distance to shops and restaurants. Staff are very friendly. "

"The hotel was clean and well-designed and stylish. Staff were friendly and helpful. Check-in & out process was quick and easy. The room was spacious and well-maintained. The bed & pillow was very comfortable. The swimming pool was really good especially the parasols and the swimming bed colour were super nice (instagrammable colours around the hotel). "

" Very good room and friendly staff."

"Room was clean & comfortable. AC was a bit earm & couldn't be adjusted. Staff asked on check out about AC."

"We had a nice day until we reach this place and wanted to check in. The receptionist/ the person handles the check in was very rude, very unprofessional and very unwelcoming - not hospitable knowing they are in hospitality industry. Dealing with a loss with a family doesn't give you the right to treat your guests bad."

"Unit was below average for cleanliness, only 1 tea towel, not enough toilet paper and no dishcloths provided to wipe down surfaces. You could tell the staff were only there to get paid. (6 day stay) Activities for children with water slides fed and lovely pool for everyone. Clean bbq to use for free. Laundry facilities $6 per load. Need washing powder. "