4/10
None of the fireplaces worked. Even though they were not listed as an amenity, they were in the pictures and on almonthouse.com.The book to the home said maintenance would be by and explain everything the first afternoon. We never saw this person. We did call two days in to find out about the fireplaces and the stove. One fireplace had a sign that it didn’t work. The other fireplace did not. We came very close to starting a fire as it looked cleaned and ready to use. This was a liability not told to us, explained or written anywhere. The downstairs had a strong musty smell probably because of the hot tub. The hot tub was about 6 inches low on water and when turned on the jets that were not covered with water started shooting like a fountain. The condition of the stove and the oven did not work well. Took almost an hour to boil water because of the design of the exhaust. The oven door had been twisted and extremely hard to open. There was a leak in the foyer coming into the home. You could open the doors only partially in the smaller bathrooms as they would hit the shower. The grill was not set up to use. Stoppers were not in some sinks. Not being told about safer level property entrance When I spoke to the mgmt about the larger issues and requested a partial refund as I was paying 1000 a night. I was given 200. Not sufficient in my opinion.Small things that make a big difference when you’re paying this much money and a house full of people.
Joni M.
Estada de 4 nits (des. 2024)