4/10, Deficient
Svenja
25 d’oct. de 2025
Què li ha agradat: Estat de l’allotjament i instal·lacions
Què no li ha agradat: Comoditats
I am a frequent traveller to 5* hotels and must say that this is the first time i gave a low rating.
Important to know: there is a club/bar attached to the hotel premises. Unfortunately there seem to be Prostitutes booking or occupying the rooms on the weekends which meant I was woken by music through their own speakers at 5am both weekends and sex noises.
I have flagged this with the reception the first night and they didnt seem to be bothered too much and after the second weekend where I communicated my unhappiness they only said they are sorry.
At check out when i communicated my frustration they again responded saying there is nothing they can do about this and they hope i come back a second time sooon??? I have never experienced anything like this before and do not expect 5* resorts to tolerate this.
Property feels not secure even though they got security at night and during day.
Rooms are slightly outdated.
Dinner buffet has dry meat every night and not much choice for european visitors. They have pop up stands for dinner that safe that experience a little bit and give you at least one decent dish.
There are also very limited restaurant choices around the hotel as an alternative option.
Drinks are massively overpriced at dinner and pool area and seem to be UK prices.
At the pool non of the staff actually bother to offer you any drinks to order or similar.
The breakfast is good in comparison to the rest of the food.
Staff are friendly
Svenja
Estada de 7 nits (oct. 2025)
