"clean room!"

"Parking was difficult with automation. Difficult getting out. Need a gate person. Gate automated bar almost hit my hood. Valets were on their phones not helpful. Would consider not staying thete until they fix it. A five star hotel needs 5 star personnel. Not more automation"

"The ranch is beautiful and has an amazing spa. We also had an amazing meal at the bear for my wife's birthday. "

"This is my first time in Napa Valley. Best experience ever.Bardessono is the best part of the experience. Definitely going back and stay there again."

"Bad cleaning, no amenities offered unless requested"

"No support or communication during power outrage."

"Overall it was ok. Would I recommend? Not really. There was a dirty glass on the kitchen counter upon checking in. We had one shower towel each for five days. The bed was very uncomfortable and old. We each had only one head pillow and rest were all decorative pillows which are unusable for us. "

"The unit was extremely clean and having access to a garage was definitely a plus for our stay! Nice touches, especially coffee / tea , snacks, and a well equipped kitchen made us feel welcomed the minute we stepped through the door. A+"