"This hotel is brand new and absolutely spotless—everything feels fresh and well-maintained. The amenities are excellent. Staff are incredibly friendly and quick to resolve any issues, though they can occasionally be a bit importunate. Still, their eagerness to help comes from a good place. Special thanks to Muhammad, who arranged the airport transfers for my family and patiently answered all my questions. Truly appreciated!"

"The hotel is very old and needs renovation, rooms are dirty and smelly. "

"While the location and facilities were good, the service fell short. The restaurant/bar was closed for a private event without notifying guests. I was promised a call from a manager after raising the issue but never received one, and my follow-up call also led nowhere. This was frustrating and not the level of service I expect from Hilton."

"Staff was helpful with the shuttle. It has a hostel feel but was clean. 11th floor and the freight elevator is larger and faster than the people elevator. Good location for airport train. A bit further from downtown "

"Friendly and supportive staff, quiet and safe location "