"Location was stunning. Staff was super helpful and friendly. Food was a bit disappointing."

"Everything was first class! Absolutely lovely place to stay. The staff was very friendly and helpful. The spa was incredible as were the restaurants."

"The staff who assisted us were wonderful, friendly, and helpful. Unfortunately, the overall stay was disappointing, as nearly all of the amenities we were looking forward to were either closed or poorly maintained. One of the outdoor jacuzzis was extremely dirty, while the other was closed entirely. The hot tub in the spa was also unavailable. Room service was advertised and accessible through the in-room iPad, but we later discovered that it was not operating either. Staying in Vail was quite...

"Amazing hotel. Service , rooms , food. Remedy bar has amazing bar , views and service"

"Friendly staff. Clean rooms. Only frustrating thing was I paid for a “premium mountain view” room - but when we arrived they said we had been “upgraded” to a suite and our new view was Oreily auto parts…. Would have rather kept the premium room with the mountain view but wasn’t an option."

"We were in 641 and the walls between rooms were very thin. Listening to the couple next to us argue until 1:30 AM wasn't ideal. Over the years we've stayed at the JPL in just about all of the different room and cabin variations. It's now priced itself above its value."