"Staff are amazing, accommodation was beautiful and food was divine. A luxe experience all round. Only gripe was the visa surcharge when settling the bill and the weekend surcharges at the restaurants, which seems unnecessary especially as they don’t take cash so no other way to pay. When you’re spending so much, this seems an over the top charge. "

"Clean and good staff "

"Great stay at Pinnacle…"

"Staff is super friendly and helpful, rooms are great. "

"The staff were wonderful, extremely accommodating and helpful with booking reservations and providing advice. Our room was as always cleaned to a good standard and the housekeeping always left little gestures to make us feel special. Breakfast is excellent and our coffee order was remembered by the host which was very touching. Overall excellent hotel. "

"Excellent hotel, very Fancy one!, the hotel staff is amazing Sara, Pauline, Rafael !!! Just to see the coral reef, snorkeling and the whitehaven beach !!! Is one extreme experience!!"