"We really liked our two weeks at the hotel. my wife and I. I was however more than slightly unhappy by the lack of heating in the pools, which I reported through Expedia as well as not being offered a VIP upgrade or a few hours late checkout. The hotel guest services came back to me within hours and while it didn't make the pools warmer it did make us feel hugely better. Part of the remedy included the later checkout. I have to say the hotel restaurants have a have fantastically extensive menus...

"THERE ARE ZERO BALCONY BEDROOMS. Let that be the first thing you know, none of the rooms have balconies and for the tallest hotel in Lanzarote, is very bizarre since it offers sea views. The standard double room is standard in every sense. There are no USB charging cables and only one or two plug sockets. We paid to upgrade to a suite and that was worth it. The staff are very helpful, cannot fault them. The breakfast buffet offered everything and was delicious. The gym was adequate. Only...

"The hotel was fabulous and the staff were so welcoming and very helpful. The room was immaculate and had everything we could need. I was particularly impressed with the balcony size and furnishings - it was just perfect for sitting out watching the sunrise with a coffee. The buffet breakfast was excellent with a great selection of both hot and cold. Would recommend you hire bikes and go along the promenade so many places to eat, drink and look around - the reception staff were great at...

"Beautiful hotel set on the lower slopes of Lanzarote, looking out on to the sea. The hotel is stunningly designed, with large rooms, amazing breakfasts, and a great pool. It is secluded and with only 20. rooms, it feels like a personally curated experienced. If you are wanting easy access to a beach and other restaurants (the hotel has its own restaurant but the menu is fairly expensive), this is probably not the hotel for you. If you want some quiet and time alone with a partner or friend, this...

"This is a wonderful hotel and so relaxing. The staff are very helpful, especially Harriett. Great food, excellent amenities and a very well maintained lounging area surrounding the pool. We will definitely be back!"

"Magnifique séjour. Au dessus de la ville avec l.ocean en paysage. Les petits jardins. Les odeurs. Piscine légèrement petite. Mais le reste au top. Chambre. Propreté chaque jour. Personel très charmant. Un grand merci à Marie de l accueil. Profitez..."

"La propiedad no tenia detergente para lavar ropa. "