"The Taj Bengal epitomizes Bengali(yana) in a way the The Taj Mahal epitomizes India, that is to say its essence. If you visit Calcutta (Kolkata), this is where you stay. You ask for the best concierge service (anywhere in the world) and you will have it. The food is incomparable. The car service and the chauffeurs are extraordinarily polite and skilled. We haven’t used the spa and so we can’t comment on that. The breakfast buffet is a treat everyday. All the chefs and attendants are personally...

"The staff was outstanding excellent service."

"Disappointed with the room experience, especially for a Taj property. The shower enclosure is extremely congested—I could barely turn or stretch my arms to soap myself—and the shower area also appeared dirty and poorly maintained. When I raised this with reception, I was told it was because I had booked the “base room.” However, my booking clearly shows a Premium Room (344 sq. ft.), and nowhere were such unusually small shower dimensions mentioned. Regardless of room category, basic facilities...

"When asked for a head bed they have a plank. Finally had to sleep on the floor. . Also the condition of the rooms are bad "