"Helpful staff"

"Very attentive staff "

"Impeccable service on my arrival. As a foreigner, not too savvy on how to get internet to pay my DiDi. Zane at Waldorf helped me use his personal hotspot to get me on internet to use Alipay. Albert from Waldorf helped me buy eSIM, helped me make all reservations, making everything at ease for me. Their concierge services are something above and beyond. As for the hotel itself, not too keen on. First of, once you stepped out of the elevator walking to your room, smell of cigarette smoke was all...

"The staff was overall courteous and helpful, though wasn't asked how my stay was. The gym was very good and clearly the person in charge knew their stuff. The breakfast buffet was great, but the nordic techno was not the most conducive to calm digestion. The location was absolutely perfect imo, near taikooli, great view of the river and bridge, lots of neat little shops nearby. The room and building wear clean and grand. The tv was oddly positioned vis-à-vis the bed and no airplay support. The...

"Wij verbleven op de 25e verdieping. De eerste dag was de kamer extreem warm (ongeveer 28/29 graden) doordat de ventilatie niet werkte. Hierdoor werd ik zelfs ziek. Na een melding zijn we de volgende dag verplaatst naar een andere kamer. Daar werkte de ventilatie wel, maar het bleef warm en het systeem was storend. Daarnaast was het toilet bijna elke ochtend verstopt, waardoor we eerst de conciërge en een loodgieter moesten laten komen voordat we het toilet konden gebruiken. Dit was erg...

"Right in the heart of financial district. Not crowded since it isn't near to most tourist spots. There's a metro station entrance, high-end mall and sauna facility surrounding the property. The hotel itself, impeccable."

"The room was clean and tidy"