"The property itself is beautiful, with well-designed grounds and very attractive, clean rooms. The overall setting and aesthetics meet expectations for a high-end resort. However, the service experience did not match a five-star standard. The hotel felt overcrowded during our stay, with noticeably more guests than the infrastructure seemed to support. There were fewer sunbeds than guests, leading to early reservations, often left unused for hours without enforcement. At breakfast, guests...

"Gorgeous hotel and a lovely stay. The staff were very accommodating and while we did have a problem with our room- a leak from an air con unit- they were not in control of- they were quick to move us to another room. Food was good- with three restaurants to choose from. The gym facilities were excellent and the indoor pool a welcome extra as we visited at the end of October. Mornings could be a bit chilly but the afternoons were beautiful and spent by the outdoor pools. Would recommend."

"Top"

"Quiet maintained staff"

"No me gustó el hotel, mucho ruido y pocas nueces "

"This hotel had very reasonable rates, but that is about the only positive thing I have to say. The room was not very clean. It looked like it hadn't been dusted in over a month. In one of the dresser drawers was a plastic bag with a sweater inside that someone had purchased from a drug store. Obviously the maid service was not doing their job. The room also had no towels when I arrived, so I had the inconvenience of having to go to the front desk to get them, as they would not bring them to me....